Voice over internet protocol [internet telephony] is a rapidly growing
technological alternative to traditional land based residential phone
systems. Instead of making calls through telephone lines, VoIP routes
your calls over the internet by way of your cable or DSL provider.
Notably, residential VoIP phone rates are cheaper by at least 50%,
making VoIP an attractive option for many consumers. Today, three
internet telephony companies are leading the way in signing up new
customers – Packet8, Lingo, and Vonage – so let’s examine and compare
their offers to find the VoIP plan that works best for you.
AT&T and the former Bell companies are in for the fight of their
lives thanks to the growth of VoIP. Vonage is one of the better known
providers with Lingo and Packet8 each making their presence known. For
consumers just like you, there are great savings to be had; please read
on for a comparison between the leading three providers.
Vonage – Quirky and unforgettable television commercials are one way
Vonage [an abbreviation of Voice Over Net Age] tells the world about
its services as the company is aggressive in signing up new customers.
Vonage’s standard plan – Premium Unlimited – retails for $24.99 per
month offering users an unlimited number of minutes to call anyone in
the USA, Canada, Puerto Rico, and Europe. Calling features included
with this plan are: call waiting, three-way calling, voice mail, call
forwarding, call transfer, call return, and more. Vonage also offers a
basic plan for $14.99 per month where all of the features mentioned are
included except minutes are limited to 500 per month.
Lingo – Offering calls to the US, Canada and Western Europe as part of
its standard $21.99 per month plan, Lingo is formidable competitor to
Vonage. Every Vonage calling feature is matched by Lingo with a few
extras thrown in including anonymous call rejection where you can
automatically dump calls from people who are trying to hide their
identity from you. If you want a basic plan, Lingo matches Vonage’s 500
minutes offer and even markets a thrifty, bare bones plan for
Lingo-user to Lingo-user only calls at $7.95 per month.
Packet8 – Gaining steam in the VoIP market is Packet8, a company that
offers a competitively priced plan for just $19.99, covering calls to
all 50 states and Canada. Matching all of the calling features offered
by Lingo and Vonage, Packet8 goes one step further: Sign up and pay for
your service for one year in advance and the VoIP provider’s $19.99
Freedom Unlimited plan is just $199 per year. On top of that, Packet8
offers a rebate covering the cost of the quality Uniden IP phone with
built-in router and expandable handsets if you go with their annual
plan. Vonage and Lingo do not match Packet8’s special offer, therefore
you will have to pay separately for the adapter and for a phone.
A couple of concerns have been raised over 911 access with VoIP plans.
One concern has to do with power outages, while the second one concerns
connectivity to a local 911 center.
With the first concern, if you have a power outage then VoIP will not
work for you unless you have a generator in place as an electrical back
up. To get around this limitation, many VoIP users simply use their
cell phones to make emergency calls when needed.
With the second concern, the Federal Communications Commission {FCC}
has put into place new requirements for the handling of 911 calls: all
VoIP providers must now have the ability to route calls to a local
emergency response center and provide the caller’s callback number and
location to that center. This recently implemented requirement – known
as enhanced 911 or e911 -- has closed an important loophole in VoIP
service, one that benefits VoIP users everywhere tremendously.